| Noon-5 pm - Lobby - Registration |
| 5:30 pm-7 pm - Grand Georgian Atrium - General Session |
| 7 pm-10 pm - Huron Atrium - Cocktail Reception and Trade Show |
| 7 am-8 am - Huron Atrium - Breakfast |
| 8 am-9:30 am - Huron Atrium - General Session |
| 9:45 am-11 am - Petun - Breakout session 1 |
| 11:10 am-12:25 pm - Petun - Breakout session 2 |
| 12:25 pm-1:15 pm - Huron Atrium - Lunch |
| 1:15 pm-2:30 pm - Petun - Breakout session 3 |
| 2:40 pm-3:45 pm - Huron Atrium - General Session |
| 5:30 pm- 6:30 pm - Huron Atrium - Cocktail Reception |
| 6:30 pm- 8:30 pm - Huron Atrium - Gala dinner & Recognition |
| 8:30 pm- 11 pm - Huron Atrium - The Jade Monkeys |
*Agenda is subject to change.
Rose is a Veteran in the Automotive Aftermarket with over 30 years of experience. Norm started Excel Sales Consulting in 2001, launching a full series of specialized sales, customers service, and leadership training programs for all levels of distribution within the automotive aftermarket, including manufacturers, jobbers, and automotive Services providers.
To date, he has trained thousands of people throughout North America and he recognizes the daily challenges that you face because he is a veteran in the industry. This customized seminar for NAPA AUTOPRO partners has been designed to help you in sharpening your skills and improve your business. Norm will present an upbeat, informative, powerful positive message with practical proven principles that will also assist you in building stronger relationships with your customers, suppliers, and co-workers. The overall objective of this seminar is to develop relationships and ultimately increase sales, teamwork, customer loyalty, and profitability.
Relevant, engaging, and interactive, Ron Tite exceeds expectations every time he takes the stage. Named one of the “Top 10 Creative Canadians” by Marketing Magazine, he’s an award-winning advertising writer and creative director who has worked with some of the world’s most respected brands, including Air France, Evian, Hershey, Kraft, Intel, Microsoft, and Volvo. Addressing a variety of topics surrounding leadership, corporate strategy, and creativity, Tite’s presentations are not only information-packed but also infused with his unique humour.
Tite is the founder of Church+State, a content marketing agency based in Toronto. His work has been recognized by The London International Advertising Awards, The New York Festivals of Advertising, The Crystals, The Extras, The Canadian Marketing Association, and The Marketing Awards, to name just a few. He also hosts Church+State’s Canadian Podcast Award-winning series, “The Coup”.
In addition, Tite is the executive producer and host of the Canadian Comedy Award-winning show Monkey Toast, and, in partnership with CBC Radio’s hit show “This is That”, the publisher of the award-winning and bestselling humour book, This is That Travel Guide to Canada. He has also written for several television series; penned a children’s book; and wrote, performed, and produced the play, The Canadian Baby Bonus.
Tite is also a bestselling author of two books: Everyone’s An Artist (Or At Least They Should Be) and Think. Do. Say.: Building Personal and Organizational Momentum in a Busy, Busy World.
The Jade Monkeys are an internationally renowned band that have toured the world and members have performed with artists including The Blues Brothers, Dixie Chicks, Colin James, Sass Jordan and many more. Their versatility and musicianship is unparalleled and they raise the roof everywhere they play!